Home

What's New

News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

> Keep Reading
Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

> Keep Reading
Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

PIRG Commends Release of Labor Dept.'s Proposed Rule To End Conflicted Retirement Advice

PIRG today commended the public release of the Department of Labor’s proposed rule that would strengthen the ability for Americans to save for retirement by addressing conflicts of interest that arise when brokers and financial advisers give retirement advice. Wall Street will fight the rule hard, because it requires them to put consumers first.

> Keep Reading

Pages

News Release | PIRGIM Education Fund | Health Care

Health Care Repeal Would Have Costly Consequences for Michigan Consumers and Small Businesses

 Consumers and small businesses in Michigan will face significantly higher insurance premiums and could see costly coverage denials and price discrimination if efforts to repeal the federal health care law prevail in Congress or in the courts, according to The Cost of Repeal: Examining the Impact on Michigan of Repealing the New Federal Health Care Law, a new report released today by PIRGIM Education Fund. 

> Keep Reading
News Release | PIRGIM Education Fund | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

Dangerous or toxic toys can still be found on America’s store shelves, the Public Interest Research Group in Michigan Education Fund (PIRGIM) announced today in its 25th annual Trouble in Toyland report.

> Keep Reading

Macomb Daily: Trouble in Toyland Persists

Baby’s first train by Haba looks like fun with its colorful wooden boxcars that can be easily latched together by thin pegs. However, the wooden pegs can be easily swallowed, too. The pieces are only one centimeter longer than the choke test cylinder used to determine if a hazard warning should be put on a toy package

> Keep Reading
News Release | PIRGIM Education Fund | Health Care

New Rules to Deliver Options for 32,800 Young Adults in Michigan

A provision of the new federal health care law that goes into effect today will allow 32,800 young adults in Michigan to remain on their parent’s health insurance plan until age 26, according to the Public Interest Research Group in Michigan Education Fund (PIRGIM).

> Keep Reading
News Release | PIRGIM Education Fund | Consumer Protection

Consumer Group Alerts Shoppers to Hidden Toy Hazards

The latest Trouble in Toyland report, along with a new interactive tool, will help parents and other toy-buyers avoid some common hazards.

> Keep Reading

Pages

Support us

Your tax-deductible donation supports PIRGIM Education Fund's work to educate consumers on the issues that matter, and to stand up to the powerful interests that are blocking progress.

Learn More

You can also support PIRGIM Education Fund’s work through bequests, contributions from life insurance or retirement plans, securities contributions and vehicle donations.