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News Release | U.S. PIRG Education Fund | Consumer Tips, COVID-19

Here’s how to address bill payment challenges during COVID-19

The novel coronavirus (COVID-19) pandemic has left many Americans wondering how they’re going to pay their monthly bills. U.S. PIRG Education Fund new advice on how to negotiate with banks, utilities delaying payments, waiving of overdraft fees and other ways to stay financially secure.

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News Release | U.S. PIRG Education Fund

33 attorneys general demand online marketplaces end coronavirus price gouging

A bipartisan group of attorneys general from 33 states, led by Pennsylvania Attorney General Josh Shapiro, are calling on the country’s top online marketplaces to crack down on price gouging amidst the novel coronavirus (COVID-19) outbreak. In a letter, the group urged the companies -- Amazon, Craigslist, eBay, Facebook and Walmart -- to quickly implement preventative measures on their platforms to ensure that consumers don’t get taken advantage of during this public health crisis.

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Report | PIRGIM Education Fund

The Fix Is In

We rely on our smartphones. When they break, we need them fixed — fast. Unfortunately, there are numerous barriers to fixing our phones. Manufacturers might offer a dearth of repair options or digitally lock our phones so we can’t repair them. And when we can’t fix them, and have to get rid of them and buy new ones, that has a big consequence on our environment. According to the new report, “The Fix Is In” by U.S. PIRG Education Fund, independent shops offer repairs that some manufacturers won’t.

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News Release | U.S. PIRG Education Fund | Consumer Protection

Coronavirus worry triggers most surgical mask, sanitizer prices to spike at least 50% on Amazon

As the Coronvirus outbreak became more widespread, the price of most of the sanitizers and masks rose at least 50 percent higher than the 90-day average. Even one in six products sold directly by Amazon saw prices rise at least 50 percent higher in February

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News Release | U.S. PIRG Education Fund | Antibiotics

Consumer campaign calls on Wendy’s to “hold the antibiotics” from its beef supply chain

Consumer and public health advocacy organization U.S. PIRG Education Fund is calling on Wendy’s to stop serving beef raised with the routine use of antibiotics. The U.S. PIRG Education Fund and its partner groups are calling on the third-largest burger chain in the United States to follow the lead of its rival, McDonald’s, which recently announced a detailed antibiotics policy for its beef supply chain. 

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News Release | U.S. PIRG Education Fund | Public Health, Consumer Protection

Tyson chicken strips recalled, may contain pieces of metal

Just seven weeks after Tyson Foods recalled chicken nuggets that could contain rubber, the poultry giant is recalling chicken strips that might contain metal. 

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News Release | U.S. PIRG Education Fund | Consumer Protection

Boeing Max planes have ‘optional’ safety mechanisms

Newly-revealed details by the New York Times about of the crash of two Boeing 737 Max 8 planes may stun even the most hardened observer. The planes lacked a safety feature that may have warned pilots about problems because it was not required and Boeing charged airlines extra to include it. Adam Garber, U.S. PIRG Education Fund Consumer Watchdog issued the following statement.

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News Release | US PIRG | Public Health

New Report: More than two-thirds of states examined receive failing grades for efforts to reduce lead in school drinking water

A total of 22 states earned an “F” grade for their performance in eliminating lead from school drinking water, according to a new study by Environment America Research & Policy Center and U.S. PIRG Education Fund. Of the 31 states tested, Illinois was the only one (along with the District of Columbia) to receive a mark above the C range.  These results come from the the second edition of the groups’ Get the Lead Out report, which grades state policies for protecting kids from exposure to this dangerous neurotoxin.

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Report | PIRGIM Education Fund | Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual Public Interest Research Group of Michigan (PIRGIM) survey of toy safety. In this report, U.S. PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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Report | PIRGIM Education Fund | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the CFPB nationally and on a state-by-state level. In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

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Report | PIRGIM Education Fund | Consumer Protection

Private Loans, Public Complaints

In this report we explore consumer complaints in the private student loan sector with the aim of uncovering patterns in the problems consumers are experiencing with their student loans.

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Report | PIRGIM Education Fund | Transportation

A New Way to Go

 

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Report | PIRGIM Education Fund

New PIRGIM Study Reveals Banks with Most Dissatisfied Customers

PIRGIM Education Fund released a report analyzing consumers’ complaints about their bank accounts, including a breakdown of how complaints from Michigan consumers rank against other states and which banks generated the most complaints, both nationally and state-by-state. The report analyzes data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, which has helped thousands of Americans settle disputes with their banks since its establishment in 2011.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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Blog Post | Consumer Protection

CFPB Begins Payday Regulation Push In Richmond | Ed Mierzwinski

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

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Blog Post | Consumer Protection

CFPB Adds Consumer Stories to Public Complaint Database | Ed Mierzwinski

Today, the CFPB took a step to make its excellent public database of consumer complaints even better, by adding complaint narratives (stories), but only with the consumer's consent. It's a step we've long urged. It will enrich our research into the marketplace, help consumers make choices and help good-actor firms avoid bad practices by others.

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Blog Post | Financial Reform

Anthem Customers and Others: Some Advice On Steps To Take After Data Breach | Ed Mierzwinski

UPDATED (9 Feb.) Retail store data breaches make a mess, but an easy one to clean up and the few consumers who become fraud victims are quickly made whole. The Anthem hackers, on the other hand, reportedly obtained a mother lode of information that could be used to commit a variety of serious frauds, including obtaining your tax refund. Read our tips here. Here's the first: Don't click on any emails claiming to be from Anthem; some may be malicious.

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News Release | U.S. PIRG Education Fund

McDonald’s announced a commitment to eliminate per- and polyfluoroalkyl substances (PFAS) in food packaging used in its restaurants by 2025. PFAS are linked to kidney and liver problems, high cholesterol, reduced immune system function, and cancer.

Blog Post

With vaccines here, it may soon be time to reschedule vacations and other trips for later this year

Blog Post

No, you don't have to pay a 'small processing fee' to claim your $600 payment

Blog Post

Here's some advice to help keep your information and wallet safe

News Release | US PIRG

While COVID-19 is causing financial difficulties for tens of millions of Americans, auto insurers nationwide have made tens of billions of dollars in profit because consumers have driven significantly less during the pandemic.

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