Report: Protecting Consumers

New PIRGIM Study Reveals Banks with Most Dissatisfied Customers

Report Analyzes CFPB's Consumer Complaints Database
Released by: PIRGIM Education Fund

PIRGIM Education Fund released a report analyzing consumers’ complaints about their bank accounts, including a breakdown of how complaints from Michigan consumers rank against other states and which banks generated the most complaints, both nationally and state-by-state. The report analyzes data from the Consumer Financial Protection Bureau’s (CFPB) public Consumer Complaints Database, which has helped thousands of Americans settle disputes with their banks since its establishment in 2011.

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